Excellence is Everything
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If your working day is filled with colleagues using confusing jargon then this publication is for you and should be kept close at hand to enable some serious ‘jargon busting’.
Staff and stakeholders at all levels will find the straightforward A to Z format quick and simple to use, whether they are new to the sector or just think that the jargon is getting out of hand.
The book helps you identify the different personality types around you and offers ways to deal with the difficuties in working with people who are unfamiliar to you or who don't see the world as you do.