LIVING BY THE GOLDEN RULES

Whether you are looking for a professional, a tradesman, or a particular service provider, the chances are that you will first ask friends and colleagues for recommendations.  The social networks are also full of requests for trusted advisors and ‘proven’ abilities on an endless range of subjects and specialisms. Why does this work?  Because we all believe that anyone with a decent reputation, someone who has delivered excellent service before, will do so again for us.  This person is therefore to be relied upon and will turn up when expected and give us the service we need.

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'The Big Society: Challenges + opportunities for membership organisations' - event report

This blog entry appears as a guest blog for 'Library & Information Update', the CILIP journal. The other night I attended an event jointly offered by the RSA and NCVO, rather interestingly titled “The Big Society:  Challenges and opportunities for membership organisations”.  The speaker list was impressive: Matthew Taylor (Chief Executive of the RSA), Dame Fiona Reynolds (Director General of the National Trust) and  Sir Stuart Etherington (Chief Executive, NCVO).  The event was a sell-out and we are told there was actually a waiting list for seats.

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