Great governance - what are you waiting for?

As the old year fades into memory, the Third Sector as a whole realises that the issue of less than great governance is a price that no organisation should be prepared to pay.  In fact, as last year’s very public examples demonstrate, having less than optimum arrangements does organisations no good at all.  It can make them stagnant and internalised and can impede the important work they want and need to carry out on behalf of members, those they represent or those they exist to help.  More than a few organisations, or their controlling boards, suspect that things could be better but haven’t tackled the problem yet.  So what should they be doing right now?

The answer is to agree that this is the year they get it right.  In most cases, all that is required is a review and, potentially, a small refresh or adjustment.  Governance reviews should ideally happen every couple of years but sadly many organisations will admit to a dozen or so years having passed since the last one.  Granted, in some cases, something a little more root and branch will be the conclusion but it’s still no reason to put off starting to look at how things are going.

Unfortunately, results aren’t achieved by wishful thinking.  It takes a serious ‘stand-up-and-be-counted’ moment for a Chief Executive or a board member to insist that the work must start today.  It is so easy to put off in the general busy and worry of day-to-day business.  It is too easy to adopt Scarlett O’Hara’s attitude of ‘I’ll think about it tomorrow.  After all, tomorrow is another day’.  We had plenty of examples, both minor and horrendous, of the results of that attitude last year.  It is worth remembering that members of governing bodies must accept overall responsibility for proper administration of their organisation as well as having a responsibility to act  in the best interests of the organisation at all times.

Starting something that has the potential to create significant change can be very intimidating.  But you might find that it’s not really that bad at all. We also know that having only internal voices in the conversation can limit your thinking.  So just pick up the phone and talk to someone external and completely unbiased who will be able to help you make a start.  

"Susie’s knowledge, her perception and ability to translate into a new Corporate Governance environment which should stand for the next ten years, was exemplary. The Board and Management of FSDF will continue to seek Susie’s advice from time to time on specific issues, but believe that given the quality of work already completed, that will be on rare occasions.”                                                  - Chris Sturman FCILT, FRSA, Chief Executive, Food Storage & Distribution Federation

Thursday's Magic Moment

As someone who spends their time working to support others in their personal and professional development, I am always thrilled to hear that people have found working with me both helpful and useful. Verbal and written feedback is always gratefully received and I value it highly but yesterday something very special happened.  It was the first time that I have ever seen physical evidence that affirms the value of what I do and what I had written. One of the attendees at my afternoon workshop entered the room and, while she was settling herself down,  took various items out of her bag as she was looking for a pen which had clearly sunk to the bottom.  One of the items which appeared was the most dog-eared copy of my book that I have ever seen.   She told me that she dips into it every day and that it is incredibly useful to her.

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Wow! I'm a trend setter - that's reassuring

After a blustery and challenging week I find myself with a big smile on my face this morning.  As the year winds down and we all start to look forward to what the next one brings it seems that I am way ahead of the game. What a delightful surprise! The Pantone Color Institute have announced what they believe will be the colour of 2012 - and it just happens to be the colour I chose as my corporate livery some time ago!  If  you have one of my business cards or have visited The Professionalism Group's website then you will recognise the lovely, warm colour instantly.  The particular shade is apparently called Tangerine Tango and was chosen, according to Leatrice Eiseman, executive director of the Pantone Color Institute, because it is "reminiscent of the radiant shadings of a sunset and marries the vivaciousness and adrenaline rush of red with the friendliness and warmth of yellow, to form a high-visibility, magnetic hue that emanates heat and energy.”  Doesn't that sound great?  She went on to say that their choice of orange is because of its association with urgency and calling to action and added: “Consumers look to Spring for renewed energy, optimism and the promise of a brighter day.”

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LIVING BY THE GOLDEN RULES

Whether you are looking for a professional, a tradesman, or a particular service provider, the chances are that you will first ask friends and colleagues for recommendations.  The social networks are also full of requests for trusted advisors and ‘proven’ abilities on an endless range of subjects and specialisms. Why does this work?  Because we all believe that anyone with a decent reputation, someone who has delivered excellent service before, will do so again for us.  This person is therefore to be relied upon and will turn up when expected and give us the service we need.

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Fairer access - Time to bite the bullet

Congratulations to Alan Milburn on opening up a laudable cross-sectoral discussion about what our childrens’ futures could be.His newly published report (Unleashing Aspiration - The Final Report of the Panel on Fair Access to the Professions) provides some important statistics about current and historical routes into the professions and offers a large number of conclusions and recommendations.

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