As someone who spends their time working to support others in their personal and professional development, I am always thrilled to hear that people have found working with me both helpful and useful. Verbal and written feedback is always gratefully received and I value it highly but yesterday something very special happened. It was the first time that I have ever seen physical evidence that affirms the value of what I do and what I had written. One of the attendees at my afternoon workshop entered the room and, while she was settling herself down, took various items out of her bag as she was looking for a pen which had clearly sunk to the bottom. One of the items which appeared was the most dog-eared copy of my book that I have ever seen. She told me that she dips into it every day and that it is incredibly useful to her.Read More
After a blustery and challenging week I find myself with a big smile on my face this morning. As the year winds down and we all start to look forward to what the next one brings it seems that I am way ahead of the game. What a delightful surprise! The Pantone Color Institute have announced what they believe will be the colour of 2012 - and it just happens to be the colour I chose as my corporate livery some time ago! If you have one of my business cards or have visited The Professionalism Group's website then you will recognise the lovely, warm colour instantly. The particular shade is apparently called Tangerine Tango and was chosen, according to Leatrice Eiseman, executive director of the Pantone Color Institute, because it is "reminiscent of the radiant shadings of a sunset and marries the vivaciousness and adrenaline rush of red with the friendliness and warmth of yellow, to form a high-visibility, magnetic hue that emanates heat and energy.” Doesn't that sound great? She went on to say that their choice of orange is because of its association with urgency and calling to action and added: “Consumers look to Spring for renewed energy, optimism and the promise of a brighter day.”Read More
Whether you are looking for a professional, a tradesman, or a particular service provider, the chances are that you will first ask friends and colleagues for recommendations. The social networks are also full of requests for trusted advisors and ‘proven’ abilities on an endless range of subjects and specialisms. Why does this work? Because we all believe that anyone with a decent reputation, someone who has delivered excellent service before, will do so again for us. This person is therefore to be relied upon and will turn up when expected and give us the service we need.Read More
When I found this picture recently my first instinct, like yours no doubt, was to laugh uproariously. It is hilarious. However, it only takes a split second to then realise that it is one of the saddest and most damning indictments of laziness and total lack of professionalism that I have ever seen. We definitely have a very long way to go to make professionalism everyone’s preferred option. But then we’d lose gems like this! Talk about caught between a rock and a hard place.
In earlier blog posts I have talked about the choices that organisations must make at the moment, examining their current structures to provide the best possible support to members. Current discussions about how professional associations and membership organisations can survive in the current climate mean that there has been a slow realisation of the danger presented by several key factors. The impact of current economic realities on members’ wallets; the impact of new social media providing alternate communication routes which can bypass formal organisations; the negative impact of very public failures of professional standards; changing demographics; all of these are leaving some organisations exposed to falling membership numbers.
In the last few months we have seen lightbulbs and bells going off all over the place. We now have some statistics to prove what we have all known for a long time – not everyone is happy at work!Read More